Service Center
Manage service processes from coffee machine or car repairs through facility and heavy maintenance (e.g. building and production industry).
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What makes a good production? For effective operation, your manufacturing unit needs an appropriate plan and a good system designed to control the complexity of production issues.
The high quality of customer service has never been so vital than it is now. For the last two years, it has become clear that digital transformation is inevitable. In order to overcome communication barriers, manage production data more effectively, define business process profiles, and quickly adapt to shifting customer expectations, it is necessary to become digitally literate.
FlowDog is a production management software designed to build competitive advantage. It is a trusted medium minimizing communication gaps and constituting the bridge within organizations. It is a platform for production planning, automation, improvement and control of production processes. Create a smart factory with FlowDog.
Using a variety of innovative technologies such as AI, NFC, speech-to-text, Geotagging, QR codes, as well as IoT and smart sensors, FlowDog allows you to seamlessly make a move to Industry 4.0. Enjoy its benefits just weeks after implementation.
● Introducing a professional production management system. Replacing the current internal channels of information circulation (paper documents, emails, Excel documents)
● Replacing an existing, outdated and sluggish production management system
● Adding features to the current production management system which cannot be easily developed
Ability to automatically exchange information in real time between sales offices, procurement departments and production departments
Planning and scheduling production assets (machines, raw materials, employees)
Managing orders and production queries, materials, supply chains, and running in-plant logistics
Measuring supplier performance and spotting any irregularities, shortages, and downtime
Developing a smart factory through complex analytics and data diagnostics
Financial and accounting control and monitoring operating revenues and expenses
problem: I head up a group of around 60 people (administration and PV surveyors). I remember struggling not so long ago with the growing number of orders being placed in our company and couldn’t keep up with a changing cohort of employees. We were using various types of applications delaying our work. A large number of documents were misplaced, missing or past due. The administration staff failed to timely and effectively handle documents.
I was just losing track of the entire PV installation process and decided to search for an app that would simplify and improve the customer service process comprehensively – from the PV surveyor’s site visit to the post completion testing. FlowDog has solved this problem for us.
Have more questions? Feel free to contact us